Useful Information


ACMA Compliance

If sending into Australia with a Sender ID you must comply with Australian Communications and Media Authority (ACMA) rules.

Learn about ACMA Requirements

Browser Support Policy

We are committed to providing reliable and secure experiences for our customers by supporting modern browsers.

Read the Browser Support Policy

Global Messages

Check the requirements for sending and receiving responses from countries around the world.

See Global Messaging Options

Message Compliance and Regulatory Information

Outline of the best practices for sending SMS messages in New Zealand and Australia, highlighting regulatory requirements that vary by country.

Read about Message Compliance & Regulations

Mobile Information

Enter the world of mobile and SMS terminology with guides on Mobile 101, industry definitions, and a glossary of common terms.

Communications Industry Information

SMS Delivery Retry Process

Network carriers have their own SMS delivery retry policies; check 2Degrees, Optus, Spark/Skinny and One NZ here.

Read about Retry Rates