Top Up Credits
If you are a prepay customer, you will be able to see your total credits at all times in the top-right of the platform:
You will also see your total credits at the top of the New Message page:
Topping Up
- To top up credits, visit the Top Up Credits area (highlighed on the navigation, below):
- Enter the number of credits to purchase - there is a 500 minimum.
- A support ticket will be created for you
- One of our team will add credits to your account as soon as possible
- Once that is done we will update the ticket, which emails to let you know the credits are ready to use
- You will receive an invoice for these credits within the coming days