Top Up Credits

If you are a prepay customer, you will be able to see your total credits at all times in the top-right of the platform:

colourful screenshot showing options to add recipients when sending a New Message under EziMessage


You will also see your total credits at the top of the New Message page:

colourful screenshot showing options to add recipients when sending a New Message under EziMessage


Topping Up

  1. To top up credits, visit the Top Up Credits area (highlighed on the navigation, below):

colourful screenshot showing options to add recipients when sending a New Message under EziMessage

  1. Enter the number of credits to purchase - there is a 500 minimum.

colourful screenshot showing options to add recipients when sending a New Message under EziMessage

  1. A support ticket will be created for you

colourful screenshot showing options to add recipients when sending a New Message under EziMessage

  1. One of our team will add credits to your account as soon as possible
  2. Once that is done we will update the ticket, which emails to let you know the credits are ready to use
  3. You will receive an invoice for these credits within the coming days

Subscriptions

To manage your subscription, please email support@ezitxt.com